Shopify integration
Shopify integration for order management
Updated 2 min read
The short answer
OMS Pro connects to Shopify as a storefront platform, bringing orders and stock into the same system as your other channels. Shopify manages Shopify beautifully and knows nothing about your marketplace sales. The connector is built and ready to connect from Settings → Integrations.
- Storefront orders join the same queue as every marketplace channel.
- One stock ledger across the storefront and all marketplaces.
- Optionally reserve a portion of stock for your own storefront per SKU.
- GST invoices for storefront orders from the same sequential series.
What makes Shopify different to operate
Shopify manages Shopify beautifully and knows nothing about your marketplace sales. For a D2C brand that has added marketplaces for reach, that gap is where the overselling starts — and where blended per-SKU margin becomes impossible to see.
What the Shopify connector handles
- Storefront orders join the same queue as every marketplace channel.
- One stock ledger across the storefront and all marketplaces.
- Optionally reserve a portion of stock for your own storefront per SKU.
- GST invoices for storefront orders from the same sequential series.
- Blended margin per SKU across owned and marketplace sales.
Connecting it
- 1
Authorise your Shopify account
Connect the account from Settings → Integrations. Each account you run on Shopify is added as its own connection.
- 2
Map listings to canonical SKUs
Every listing must resolve to one SKU you physically hold. Treat an unmapped listing as an error that blocks sync, not a warning.
- 3
Set opening stock from a physical count
Start from reality rather than from whatever the channel currently believes. This is the step that decides whether you trust the system in month two.
- 4
Run it one-way first
Import Shopify orders for a few days and confirm they behave, before enabling stock and price updates back to the channel.
- 5
Turn on sync and watch a weekend
Weekends and sale events are when lag and rate limits show up. Confirm behaviour under load, then connect your next channel.
Frequently asked questions
Does Shopify not already do order management?
For Shopify orders, yes. It cannot hold one stock number across your marketplace channels, produce a single invoice series across them, or reconcile marketplace settlements — which is the gap an OMS fills.
Can I protect storefront stock from a marketplace sale event?
Yes. You can reserve a portion of a SKU's stock for your own storefront so a marketplace flash sale does not consume everything, which matters when the storefront is your higher-margin channel.
How do I connect Shopify to OMS Pro?
Authorise your Shopify account under Settings → Integrations, map every listing to a canonical SKU, set opening stock from a physical count, then run order import one-way for a few days before enabling stock updates back to Shopify.
Will connecting Shopify change my listings?
Listing creation and content stay in Shopify's own seller tools. OMS Pro reads orders and product identifiers, and writes available quantity — it does not rewrite your listing content.