Question 1

What is OMS?

Accepted Answer

OMS by Capturo is an AI-powered, multi-tenant commerce operating system for Indian online sellers. It brings your marketplaces, inventory, orders, warehouse, shipping, GST invoicing and finance together in one platform.

Question 2

Which marketplaces and channels do you support?

Accepted Answer

You can connect Amazon, Flipkart, Meesho, Shopify, WooCommerce and more, with new integrations added regularly. Listings, prices and stock stay in sync across all of them.

Question 3

Can I connect multiple Amazon (or other marketplace) accounts?

Accepted Answer

Yes, and OMS is built for exactly this. Connect several seller accounts on the same marketplace (say, a few Amazon or Flipkart accounts) and manage them side by side. Each one stays cleanly separated, with its own listings, orders and settlements.

Question 4

Do you generate GST-compliant invoices?

Accepted Answer

Yes. OMS automatically produces GST-compliant invoices for your orders and helps you reconcile marketplace settlements, so your finances stay audit-ready.

Question 5

How is my data secured and isolated?

Accepted Answer

OMS is multi-tenant with strict per-seller data isolation, so your data is never mixed with another tenant's. Access is controlled with role-based permissions, and sensitive actions are logged.

Question 6

Is there a free trial and how does pricing work?

Accepted Answer

Every paid plan includes a 14-day free trial. Plans go from Starter to Enterprise depending on your order volume and needs. See the pricing page for the full breakdown.

Question 7

Does AI cost extra?

Accepted Answer

AI features are included in your plan up to a monthly credit allowance, which increases on higher tiers. You can always see your usage in the app.

Question 8

How do I get support?

Accepted Answer

Our team is here to help. Email us at info@capturo.in or reach out via the contact page.

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