Shiprocket integration
Shiprocket integration for order management
Updated 2 min read
The short answer
OMS Pro connects to Shiprocket as a courier, bringing shipping into the same system as your other channels. Shiprocket is itself an aggregator, so the value of connecting it to an OMS is not more courier choice — it is removing the copy-paste step between the order and the shipment, and getting tracking events back onto the order they belong to.. The connector is built and ready to connect from Settings → Integrations.
- Generate labels for a batch of orders rather than one at a time.
- Tracking numbers written back to the order automatically.
- Delivery and RTO events update order status without anyone checking a portal.
- Shipping cost captured against the order for true per-order margin.
What makes Shiprocket different to operate
Shiprocket is itself an aggregator, so the value of connecting it to an OMS is not more courier choice — it is removing the copy-paste step between the order and the shipment, and getting tracking events back onto the order they belong to.
What the Shiprocket connector handles
- Generate labels for a batch of orders rather than one at a time.
- Tracking numbers written back to the order automatically.
- Delivery and RTO events update order status without anyone checking a portal.
- Shipping cost captured against the order for true per-order margin.
Connecting it
- 1
Add your courier account
Connect your own Shiprocket account credentials, so your negotiated rates and service options apply.
- 2
Set your default service
Choose which service level and pickup location this courier uses by default, and when to fall back to another carrier.
- 3
Print a test label
Book one real shipment end to end before you switch the day's dispatches over. Label format problems are best found on one parcel.
- 4
Confirm tracking flows back
Check that a tracking update lands on the order, and that an RTO event routes into your returns receiving workflow rather than silently restocking.
Frequently asked questions
Do I still choose couriers in Shiprocket?
Yes. Courier selection, rate cards and serviceability stay in Shiprocket. The integration handles booking shipments for your orders in bulk and bringing tracking, delivery and RTO events back onto the order record.
How do I connect Shiprocket to my order management system?
Add your own Shiprocket account credentials in OMS Pro under Settings → Integrations, choose a default service and pickup location, then book one test shipment end to end before switching your daily dispatches over.