FedEx — on the roadmap
FedEx integration for order management
Updated 2 min read
You cannot connect FedEx yet. It is on our roadmap, and everything below describes how OMS Pro is built to run a FedEx operation rather than something you can switch on today. Amazon, Flipkart, Meesho, Shopify, Shiprocket and Delhivery are ready to connect now — tell us you sell on FedEx and it moves up the queue.
The short answer
FedEx is on the OMS Pro roadmap: the connector is not built yet, so you cannot switch it on today. Express and international shipping brings documentation that domestic parcels never need, and higher per-shipment cost that makes accurate weight and dimension capture worth the effort.. This page describes how OMS Pro is designed to handle a FedEx operation as a courier — get in touch if you sell there and we will tell you where it sits in the queue.
- Book express and international shipments from the same order screen.
- Weight and dimensions captured at packing, which is what the billing is based on.
- Tracking events written back to the order through longer delivery timelines.
What makes FedEx different to operate
Express and international shipping brings documentation that domestic parcels never need, and higher per-shipment cost that makes accurate weight and dimension capture worth the effort.
What the FedEx connector handles
- Book express and international shipments from the same order screen.
- Weight and dimensions captured at packing, which is what the billing is based on.
- Tracking events written back to the order through longer delivery timelines.
Connecting it
- 1
Add your courier account
Connect your own FedEx account credentials, so your negotiated rates and service options apply.
- 2
Set your default service
Choose which service level and pickup location this courier uses by default, and when to fall back to another carrier.
- 3
Print a test label
Book one real shipment end to end before you switch the day's dispatches over. Label format problems are best found on one parcel.
- 4
Confirm tracking flows back
Check that a tracking update lands on the order, and that an RTO event routes into your returns receiving workflow rather than silently restocking.
Frequently asked questions
Why does weight capture matter more for express shipping?
Because express carriers bill on volumetric weight, and a small error repeated across every shipment is a large recurring cost. Capturing actual weight and dimensions at packing is what makes the invoice checkable.
How do I connect FedEx to my order management system?
Not yet — FedEx is on the roadmap and the connector is not built. When it ships it will work like the couriers already supported: add your own FedEx credentials under Settings → Integrations, choose a default service and pickup location, then book one test shipment end to end before switching your daily dispatches over. Shiprocket and Delhivery are ready to connect today.