Delhivery integration
Delhivery integration for order management
Updated 2 min read
The short answer
OMS Pro connects to Delhivery as a courier, bringing shipping into the same system as your other channels. Sellers who ship enough volume to hold a direct Delhivery account usually do it for the rate. The connector is built and ready to connect from Settings → Integrations.
- Direct shipment booking against your own account.
- Bulk label generation for the day's dispatches.
- Tracking, delivery and RTO events written back to the order.
- Recorded dispatch manifest so a missing parcel has evidence behind it.
What makes Delhivery different to operate
Sellers who ship enough volume to hold a direct Delhivery account usually do it for the rate. That only pays off if booking is automated — a better rate you spend staff time to use is not actually cheaper.
What the Delhivery connector handles
- Direct shipment booking against your own account.
- Bulk label generation for the day's dispatches.
- Tracking, delivery and RTO events written back to the order.
- Recorded dispatch manifest so a missing parcel has evidence behind it.
Connecting it
- 1
Add your courier account
Connect your own Delhivery account credentials, so your negotiated rates and service options apply.
- 2
Set your default service
Choose which service level and pickup location this courier uses by default, and when to fall back to another carrier.
- 3
Print a test label
Book one real shipment end to end before you switch the day's dispatches over. Label format problems are best found on one parcel.
- 4
Confirm tracking flows back
Check that a tracking update lands on the order, and that an RTO event routes into your returns receiving workflow rather than silently restocking.
Frequently asked questions
Can I use my own Delhivery rate card?
Yes. The integration books against your own courier account, so your negotiated rates apply exactly as they would if you booked manually.
How do I connect Delhivery to my order management system?
Add your own Delhivery account credentials in OMS Pro under Settings → Integrations, choose a default service and pickup location, then book one test shipment end to end before switching your daily dispatches over.