Amazon integration
Amazon integration for order management
Updated 2 min read
The short answer
OMS Pro connects to Amazon as a marketplace, bringing orders and stock into the same system as your other channels. Amazon punishes stock errors harder than most channels, because a cancellation feeds account health and account health feeds visibility. The connector is built and ready to connect from Settings → Integrations.
- Connect several Amazon seller accounts, each with its own listings, orders and settlements.
- Map each listing to a canonical SKU so Amazon shares stock with your other channels.
- Available quantity is pushed back to Amazon as the ledger changes.
- GST invoices issued from your own sequential series, per legal entity.
What makes Amazon different to operate
Amazon punishes stock errors harder than most channels, because a cancellation feeds account health and account health feeds visibility. It is also the marketplace where Indian sellers most often run more than one account, which is where tooling that assumes one connection per marketplace falls over.
What the Amazon connector handles
- Connect several Amazon seller accounts, each with its own listings, orders and settlements.
- Map each listing to a canonical SKU so Amazon shares stock with your other channels.
- Available quantity is pushed back to Amazon as the ledger changes.
- GST invoices issued from your own sequential series, per legal entity.
- Settlement reports reconciled per order line, with commissions and fees broken out.
- Returns and RTO parcels restock only on physical receipt, never on a tracking event.
Connecting it
- 1
Authorise your Amazon account
Connect the account from Settings → Integrations. Each account you run on Amazon is added as its own connection.
- 2
Map listings to canonical SKUs
Every listing must resolve to one SKU you physically hold. Treat an unmapped listing as an error that blocks sync, not a warning.
- 3
Set opening stock from a physical count
Start from reality rather than from whatever the channel currently believes. This is the step that decides whether you trust the system in month two.
- 4
Run it one-way first
Import Amazon orders for a few days and confirm they behave, before enabling stock and price updates back to the channel.
- 5
Turn on sync and watch a weekend
Weekends and sale events are when lag and rate limits show up. Confirm behaviour under load, then connect your next channel.
Frequently asked questions
Can I connect more than one Amazon seller account?
Yes. Each Amazon account connects separately in OMS Pro and keeps its own listings, orders and settlements, so you can report per account and per legal entity while still running one shared warehouse workflow.
Does this replace Amazon Seller Central?
No. Seller Central stays authoritative for listing creation, category compliance, account health, appeals and advertising. OMS Pro handles operations across all your channels — stock, orders, invoicing, fulfilment and settlement reconciliation.
How do I connect Amazon to OMS Pro?
Authorise your Amazon account under Settings → Integrations, map every listing to a canonical SKU, set opening stock from a physical count, then run order import one-way for a few days before enabling stock updates back to Amazon.
Will connecting Amazon change my listings?
Listing creation and content stay in Amazon's own seller tools. OMS Pro reads orders and product identifiers, and writes available quantity — it does not rewrite your listing content.